This Privacy Policy explains how Will Banao collects, uses, protects, and shares your information when you use our estate-planning services.
We collect personal details (such as name, email, phone number), identity information provided for notarisation or registration, and usage data from our website or app. We only request information essential to deliver our estate planning services.
Your data helps us draft documents, provide customer support, process payments, secure your account, and inform you about service updates. We do not sell or rent personal information to advertisers or third parties.
We process personal data under legitimate interest, performance of a contract, or your explicit consent. In certain cases, we may process data to comply with legal obligations or requests from regulatory authorities.
All information is encrypted in transit and at rest using industry best practices. Access is restricted to authorised personnel bound by strict confidentiality obligations. Despite safeguards, no system is 100% secure; please use strong passwords and enable device protections.
We may share limited data with trusted partners such as notaries, payment gateways, or cloud providers solely for delivering the requested services. Each partner is vetted for compliance with privacy and security standards.
We use cookies to maintain sessions, personalise content, and analyse traffic. You can control cookies through your browser settings, though disabling them may impact certain site features.
You may request access, rectification, deletion, or portability of your data. To exercise these rights, email privacy@willbanao.com. We will respond within applicable legal timelines.
We retain records only as long as needed to fulfil the service or meet statutory requirements. When data is no longer required, it is securely deleted or anonymised.
If data is transferred outside India, we ensure comparable protection through contractual safeguards, encryption, and adherence to recognised privacy frameworks.
We may revise this Privacy Policy to reflect regulatory changes or new features. Updates will be posted here with a revised “Last updated” date. Continued use of the platform signifies consent to the updated policy.
For privacy-related questions or complaints, please contact privacy@willbanao.com or write to Will Banao, Gurugram, Haryana, India.
Last updated: 19 December 2025
